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B2B eCommerce development

Complete solutions for establishing or boosting your online presence.

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About the service

With the powerful Magento eCommerce platform at your disposal, you can craft bespoke B2B experiences that precisely address the unique requirements of your clients and partners.

From intricate custom integrations to flawlessly designed user interfaces, Magento B2B eCommerce development guarantees a seamless and highly effective online trading ecosystem.

This comprehensive approach not only enhances customer satisfaction but also streamlines business operations to drive long-term success.

83%

of B2B buyers prefer ordering or paying through digital commerce

Source: Gartner Sales Surveylients

80%

of B2B sales interactions between suppliers and buyers will occur in digital channels by 2025

Source: Gartner future of sales

83%

B2B companies in various industries provide e-commerce capabilities, e.g.sales transactions online.

Source: Gartner Sales Surveylients

What we do

Separate B2C and B2B

Serving both B2B and B2C clients in one place can lead to misunderstandings and complicate the customer journey, particularly during the checkout process. To enhance customer experience and prevent errors, consider establishing a dedicated b2b platform to meet the service expectations of your business partners.

B2B digital transformation

Replace spreadsheets and multiple systems with a single e-commerce platform that centralizes all business processes. Simplify access to data, eliminate transfer errors, and enable tailored offers to be sent to the right business partners efficiently.

The next step after B2C is B2B

Take your business to new heights. If your B2C operations are successful, consider advancing by transitioning your B2B business processes to a robust platform with numerous out-of-the-box features and endless customisation possibilities.

B2B eCommerce development advantages

Customers

B2B platforms predominantly serve businesses, wholesalers, and distributors. They deliver a customer experience akin to that of B2C eCommerce, enhanced with features such as bulk ordering, negotiated pricing, and long-term agreements.

Customised prices

B2B platforms often feature intricate pricing structures, including tiered pricing, volume discounts, and personalised pricing agreements tailored to specific requirements and open to negotiation.

Product presentation

B2B customers require a thorough grasp of the product or service, which may involve supplementary drawings and technical specifications in different formats. Advanced product information management is vital in this context.

Payment options

B2B relationships necessitate a broader array of payment alternatives compared to B2C. Beyond payment gateways, considerations extend to invoices, taxes, and credit lines tailored to distinct business models.

Automations

Digitalisation and automation present significant cost-saving. This strategic shift towards digital transformation not only optimises cost structures but also enhances competitiveness in today's fast-paced business landscape.

Integrations

B2B encompasses a robust infrastructure that underpins business operations with technology, amalgamating them into an efficient tech stack comprising ERP, CRM, PIM, and Marketing Automation tools.

Magento & Adobe Commerce B2B features

To enhance the purchasing journey, we create a Magento & Adobe B2B platform equipped with the following features:

User-friendly self-service

Ensure the users can reorder fast, assign different roles and permissions within a company.


Comprehensive end-to-end reporting

To offer comprehensive data to enhance your decision-making process.


Automation features

Automating order placement and fulfilment can decrease call centre volumes and alleviate pressure on sales representatives.


Who we work for

Service models

A dedicated team managed by Fabrity Commerce

The model consists in hiring an entire cross-functional team covering all roles and skills that works exclusively on a specific project. The client pays for the end-to-end project and acts as the product owner. The service provided by Fabrity covers all risks related to the team workflow, performance, and results.

Decide on a dedicated team when:

  • Your company needs an external production team.

  • You are looking for a partner that will manage the team’s daily work.

  • Your project is short-term and needs to be completed quickly.

  • You need someone to organize the project’s workflow for you.

  • You need a contract to minimize project-related risks.

Staff augmentation or a team managed by the client

The client employs one or more IT specialists with the specific qualifications desired who work together with the client’s team (on the same principles and performing the same duties). Fabrity is responsible for selecting specialists with the necessary qualifications.

Decide on an augmentation model when:

  • You need IT specialists with the specific skills required for a project.

  • You are looking for staff members with rare or high-level skills.

  • You have well-established design practices and procedures.

  • Your employees will take care of the organization and management tasks.

  • You can quickly organize the necessary tools, equipment, and space.

Hybrid teams

A hybrid team is a mix of a dedicated team and a staff augmentation model. There are two types of hybrid solutions. In the first, each role on the development team is filled both by one of your employees and by an external employee. In the second, the roles on the team are clearly delineated between internal and external employees, and the proportion of in-house employees is no more than half.

Decide on a hybrid solution when:

  • Your staff needs specific skills for the project.

  • You need an addition to your IT specialist team.

  • You can manage the project and organize the group’s tasks on your own.

  • You want to establish knowledge transfer between your and Fabrity’s team.

Software development hubs

Clients get access to the IT talent pool and scale up and down the team depending on the current business challenges. At the same time, they want to avoid considerable upfront investment, time-consuming recruitment, and paying for expensive consulting services. As a software house, Fabrity can become a go-to software development hub allowing you to extend your teams quickly and effectively.

Decide on software development hubs when:

  • You are looking for a reliable IT service provider for a long-term collaboration.

  • You need constant access to a large IT talent pool.

  • The team’s scalability is crucial.

  • You want to avoid incurring upfront costs.

How we work

01

Contact us

Ask for a quote for your project scope.

02

Discovery session

Setup an initial discovery session in the next three days.

03

Proposal

Receive a proposal with technical strategy, backlog definition, team sizing, and budget estimates.

04

Contract

Review and sign off a contract based on SCRUM approach depending on how well defined your project scope is.

05

Kick-off

Start a project with a dedicated team.

06

Long-term cooperation

Cooperate with a team in a fully transparent way, receive project deliverables in iterations as planned.

Our expertise in practice

Building an e-commerce B2B platform with agricultural products for farmers

For Bayer Crop Science, the agricultural division of our client Bayer, we built a new online sales channel to increase sales and gross margins, as well as to streamline stock handling and order processing.

Case Study details

Tech stack

Book a free 15-minute discovery call

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The controller of the personal data is FABRITY sp. z o. o. with its registered office in Warsaw; the data is processed for the purpose of responding to a submitted inquiry; the legal basis for processing isthe controller's legitimate interest in responding to a submitted inquiry and not leaving messages unanswered. Individuals whose data is processed have the following rights: access to data, rectification, erasure or restriction, right to object and the right to lodge a complaint with PUODO. Personal data in this form will be processed according to our privacy policy.

You can also send us an email | commerce@fabrity.pl

In this case the controller of the personal data will be FABRITY sp. z o. o. and the data will be processed for the purpose of marketing Fabrity’s products or services; the legal basis for processing is the controller’s legitimate interest. Personal data will be processed according to our privacy policy.


Fabrity Commerce Sp z.o.o

HQ in Warsaw

PLATINIUM 5 Building

44a Domaniewska Street
02-672 Warsaw

Branch in Lodz

Ogrodowa Office

8 Ogrodowa Street
91-065 Lodz

+48 22 343 06 00

Branch in Rzeszow

SKYRES Office

18 Warszawska Street
35-205 Rzeszow

+48 22 448 70 00

Branch in Bialystok

CITY OFFICE

Cieszynska 3A
15-371 Bialystok

Branch in Poznań

Poznań Science & Technology Park

Rubiez C1/4 Street
61-612 Poznan

VAT ID: PL9721244346
National Register of Economic Units (REGON): 302441526
National Court Register (KRS): 0000914436